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Your satisfaction drives us.  Please call 800-301-1259 or contact us at answers@synapticsensors.com if you have any questions or dissatisfaction with our products or services!



Terms & Conditions


In accordance with the usage of trade, if you do not object to the following terms and conditions within a reasonable time Seller may presume you have accepted all of these terms and conditions. Any objection must (1) be in writing, (2) list specifically each term or condition with which you disagree, (3) indicate why you disagree with the term or condition. Seller will not accept your standard agreement, contract, or your boilerplate terms or conditions as a valid objection unless your objection to Seller’s Terms and Conditions has been clearly indicated as required above.


Returns Policy 

Normal business transactions may require the occasional return of merchandise for exchange or credit. If you wish to return merchandise, you must first obtain Synaptic Sensors, LLC.'s express, written consent, and include proper documentation.

Returns Procedure

To expedite return shipments, please follow the return procedure outlined here:
Within 30 days of receipt of merchandise, call 800-301-1259 to obtain Return Authorization.
Synaptic Sensors LLC. will send you Return Authorization documentation, labels, and instructions, or provide you with a Return Authorization number.
Attach Return Authorization labels and documents to the outside of the shipping carton(s) or clearly indicate the Return Authorization number on the carton(s), as directed.
Ship carton(s) to Synaptic within 15 days. Shipments not bearing Return Authorization labels or a Return Authorization number may be refused.
Store credits for 100% of purchase price will be offered for unused returned items.  At the buyer's request, a cash or credit card refund will be tendered within 15 calendar days from the return of the product less a 10% ($25.00 minimum) restocking fee.  The restocking fee may be waived at seller's discretion.

COMPLETE AGREEMENT: All proposals, negotiations, representations, and quotations, if any, regarding this transaction and made prior to the date of this document are merged herein.


PRICES: All prices indicated in this document or quoted in another document or proposed in another document or at another time, shall be adjusted to Seller’s prices in effect at the time of shipment unless expressly otherwise agreed upon in writing.


If transportation charges from point of origin of the shipment to a designated point are included in these prices:

(a) any changes in such transportation charges shall be the Buyer’s responsibility, and


(b) except as otherwise stated in Seller’s quotation, Seller shall not be responsible for switching, spotting, handling, storage, demurrage or any other transportation or accessorial service, nor for any charges incurred therefor, unless such charges are included in the applicable freight rate from shipping point to the designated point.


CANCELLATION: Buyer may cancel orders subject to fair charges for expenses incurred, handling, inspection, restocking , freight and invoicing charges as applicable. Cancelled orders must be returned to Seller within 30 days at Buyer’s expense.


TAXES: Any taxes which Seller may be required to pay or collect, under any existing or future law, upon or with respect to the sale, purchase, delivery, storage, processing, use or consumption of any of the material covered hereby, including taxes upon or measured by the receipts from the sale thereof, shall be paid for by Buyer. Seller will collect and pay taxes when required to do so unless Buyer furnishes a valid resale/exemption certificate to Seller relieving Seller of the requirement to collect and pay such taxes. If the certificate furnished to Seller is held invalid Buyer agrees to pay the taxes (plus interest) not collected as a result of relying on Buyer’s invalid certificate.


DELAY: Seller shall be excused for any delay in performance or delivery due to acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, quarantine restrictions, factory conditions, strikes, labor disputes, delays in transportation, shortage of transport vehicles, labor or materials, or any circumstance or cause beyond the control of Seller in the reasonable conduct of its business. Seller further reserves the right, in its full discretion, to allocate inventories and current production and to substitute suitable materials when, in its opinion, circumstances warrant such allocation or substitution.


DELIVERY, ADDITIONAL TAXES, DUTIES: Delivery of goods to the first carrier shall constitute delivery to Buyer. Buyer shall bear all risk of loss or damage in transit and assumes all additional taxes (i.e. VAT), and import duties and charges. Buyer shall be responsible to file claims with any carrier for damage occurring during shipment. Seller reserves the right to make delivery in installments and backorder goods unless Buyer expressly states otherwise in Buyer’s purchase order. All such installments and backorders shall be separately invoiced and paid for when due, without regard to subsequent deliveries. Delay in delivery of an installment or backorder shall not relieve Buyer of its obligation to accept remaining deliveries.


INSPECTION: Buyer may inspect, or provide for inspection at the point of receipt of shipment. Buyer shall inspect goods immediately. All claims for alleged defects in goods are waived unless Seller is notified of the claim within 30 days after receipt of shipment. No claim shall be effective if made after the goods have been altered or used. Buyer shall afford Seller prompt and reasonable opportunity to inspect all goods to which any claim is made. No material shall be returned without Seller’s express consent, a return authorization and return instructions.


WARRANTIES: Seller warrants to the original Buyer that the goods furnished under this Agreement will conform to the express written warranty pertaining to the specific goods purchased. Warranties are not extended to consumable items such as, without limitation, batteries, mercury cells, light bulbs. EXCEPT AS EXPRESSLY SET FORTH IN THE PRECEDING SENTENCE, SELLER MAKES NO WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO ANY GOODS FURNISHED HEREUNDER. SELLER EXPRESSLY DISCLAIMS ANY WARRANTIES IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.


REMEDIES: If Seller breaches any warranty provided to the Buyer, and if the Buyer notifies Seller of such breach within 30 days following the end of the warranty period applicable thereto, Seller shall, at its option, either replace or repair the nonconforming goods or refund all amounts paid by the Buyer to Seller for such goods. THIS IS THE EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY. The sole purpose of this remedy is to provide the Buyer with the repair or replacement of goods or, at Seller’s option, to refund the price paid by the Buyer hereunder. This remedy shall not be deemed to have failed of its essential purpose so long as Seller is willing to take one of those actions.




PERMISSIBLE VARIATIONS, STANDARDS AND TOLERANCES: Except as expressly specified by Buyer and expressly agreed to in writing by Seller, all material shall be produced in accordance with Seller’s standard practices. All material, including that produced to meet an exact specification, shall be subject to tolerances and variations consistent with usages of the trade and regular practices concerning: dimension, weight, packaging, composition and mechanical properties, normal variations in surface, internal conditions and quality, deviations from tolerances and variations consistent with practical testing and inspection methods and practices concerning over and under-count of goods.


PATENTS: Seller shall indemnify the Buyer against any judgment for damages and costs which may be rendered against the Buyer in any suit brought on account of the alleged infringement of any United States patent by any product supplied by Seller hereunder, unless made in accordance with materials, designs or specifications furnished or designated by the Buyer, in which case the Buyer shall indemnify Seller against any judgment for damages and costs which may be rendered against Seller in any suit brought on account of the alleged infringement of any United States patent by such product or by such materials. Prompt written notice shall be given to the party from whom indemnity is sought of the bringing of the suit and an opportunity shall be given such party to settle or defend it as that party may see fit and that every reasonable assistance in settling or defending shall be rendered to the indemnifying party by the party seeking indemnification. Neither Seller nor the Buyer shall in any event be liable to the other for special, indirect, incidental or consequential damages arising out of or resulting from infringement of patents.


INSTALLATION: Installation and service of Seller instruments are covered under separate agreement.


LIMITATIONS ON USAGE: The Buyer shall not use any goods delivered hereunder for any purpose other than that identified in Seller’s catalogs and literature as the intended use of such goods. Unless Seller has otherwise advised the Buyer in writing, in no event shall any goods delivered hereunder be used in drugs, food additives, food or cosmetics, whether for humans or animals. In no event shall goods stipulated by Seller as intended for research and development use be used in a manufacturing process or in manufactured products. Any warranty granted by Seller to the Buyer shall be deemed void if any goods covered by such warranty are used for any purpose not permitted hereunder. In addition, the Buyer shall indemnify Seller and hold Seller harmless from and against any and all claims, damages, losses costs, expenses and other liability of whatever nature that Seller suffers or incurs by reason of any such unintended use.


PAYMENT AND CREDIT: Unless otherwise agreed to in writing, payment is due prior to shipment for purchases.


COMPLIANCE WITH LAWS: Seller and Buyer agree to comply with all laws applicable to the goods sold hereunder.


APPLICABLE LAW: The laws of the State of Colorado, USA shall govern this agreement and its provisions.

Our Privacy Policy

Synaptic Sensors, LLC. does not sell, lease, or loan our mailing list or portions thereof to anyone at any time. We do not store credit card information on our web store or in our accounting system.

If you wish to be removed from our mailing list, simply write to us at info@synapticsensors.com and we will remove you immediately.

Synaptic Sensors, LLC.
401 Mathews St.
Fort Collins, CO 80524